Ocean Moving & Storage

Reviews

• Chris

  Apr, 22 2018
  ★ ☆ ☆ ☆ ☆
  They'll give you a low-ball quote, promise you it includes everything, talk about how competitors don't include everything and then increase the price when movers get on-site. Furthermore, they didn't tell me that it was an extra 3% initial payment on-site because I wanted to use a credit card. Would of had zero issues getting a money order but wasn't told in advance and they came on the weekend. Additionally, they showed up with 3 "workers," one of which did paperwork the entire move, the other was on his cell phone the entire time and the last was a rockstar (I felt bad for him). To go on, the owner called me prior to delivery and wanted to charge me an additional $1,000 if they couldn't back the truck into my lot to deliver when I had already advised him of the spacing parameters prior to the contract signing. When the movers showed up to deliver the first thing they asked is if I could please find 1-2 others to help them. Finally, when I asked for a receipt to get reimbursed by my company it took them 1 month to email it to me. Oh and the owner also swore at me on the phone as we were going back and forth on the $1,000 up-charge. Don't be fooled by their customer service at the beginning. Hope this helps someone.

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