Smart Beginners Preschool

Reviews

• Elizabeth Stogden

  Sep, 19 2018
  ★ ☆ ☆ ☆ ☆
  This place is a scam!!! DO NOT GIVE THEM YOUR MONEY!! I was told that my child would be cared for from 7am-6pm and that food would be provided and that my child would be taught bilingually. So I gave them my registration fee (which is a lot for the area and the facility) and my son started to attend. The facility was not open at 7am (which is the time I had paid for) and the teacher that would come in would say "it's not my fault, this is the time they told me to be here, we don't open till 7:30". Then all of the sudden food was not going to be provided. Then for weeks I was not charged and I had to remind them about it. Then they told me that they lost my credit card information. Then they sent me a statement about how much everything would be and none of the numbers added up. Then when I picked my son up one day, the teacher that handed him to me did not speak one word of English!!! When I tried to address the billing issues and the scheduling issues, I was told that there was a mistake, I could not drop my son off at 7am and I had to make payments on their term, not what was agreed upon when I enrolled him. I took my son out and asked for my enrollment fee back and they said that they wouldn't be giving me my enrollment fee back and that they were doing me a favor by not charging me for the next as their policy states that to take a child out they need 30 days notice.
  
  They scammed me! They yes'd me to death just to get me to pay the outrageous registration fee and then didn't upkeep any part of their side of the agreement and kept my money! I'm still talking to my lawyer about suing them, even if I don't get any money out of it, this place needs to know that they can't do this to good, hardworking people!! SHAME ON SMART BEGINNERS!!!!!!!!!!!

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